Strategic Operating Model Partner

Key Responsibilities
Strategic Business Acumen

• Industry Expertise: Apply an expert-level understanding of the pharmaceutical industry, including growth drivers, priority assets, regulatory landscapes, and competitive dynamics.
• Trusted Advisory: Serve as a trusted advisor to senior leaders, bringing nuanced insights and strategic perspectives that align with Roche’s commercial priorities.

• Model Optimization: Evaluate and optimize existing customer engagement models to maximize operational efficiency and customer impact.
• Pragmatic Innovation: Foster an environment of continuous learning and innovation by scaling proven commercial tactics, facilitating cross-border learning, and accelerating future omnichannel capabilities across the ecosystem.

• Strategic Change Execution: Architect strategies to optimize operating model effectiveness and execute complex organizational changes, balancing long-term vision with immediate business needs.
• Systemic Connectivity: Act as a systemic thinker to identify patterns and interdependencies across global teams, markets, and regions, ensuring strategic initiatives scale to deliver measurable, agile business outcomes.
• Global-to-Local Bridge: Serve as a pragmatic bridge between global strategy and frontline implementation, ensuring operating model adjustments reduce local operational friction and leverage existing regional successes.

• Strategic Thought Partnership: Serve as a respected thought partner and coach to senior leaders, bringing rigor to strategic discussions and constructively challenging decisions with evidence-based recommendations.
• High-Stakes Facilitation: Facilitate critical discussions with precision and impact, seamlessly navigating diverse perspectives to foster alignment and enhance commercial effectiveness.

• Problem Solving & Execution: Apply advanced consulting methodologies and project management capabilities to structure and solve complex, multi-faceted problems with rigor and precision.
• Framework & Alignment Design: Design robust decision-making frameworks and build trusted relationships across diverse stakeholders to streamline governance and sustain momentum for change.
• Impactful Communication: Craft compelling narratives and deliver high-impact communication frameworks tailored to influence senior decision-makers.
• Operational Rhythm Stewardship: Establish, steward, and maintain critical operational rhythms and meeting protocols for leadership forums, ensuring teams remain focused on outcome-driven agendas and follow through on strategic commitments.

• Minimum of 10 years of consulting experience in one of the top-tier consulting firms, with a proven track record of operating model design and implementation in global organisations at senior level.
• Worked in or with the pharmaceutical or biotech industry.
• Recognized for solving complex, multi-faceted business challenges with clarity and precision.

• Pharma Industry Expertise: Deep, expert-level understanding of pharmaceutical industry dynamics, market drivers, and their implications for commercial and operational strategy.
• Data-Driven Focus: Strong business acumen rooted in data-driven decision-making to effectively evaluate growth drivers and prioritize assets.

• Commercial Model Insight: Developed and implemented customer engagement strategies (e.g., Omnichannel frameworks, Digital Customer Experience) working with senior stakeholders, with a passion for serving Healthcare Professional (HCP) and patient needs.
• Pragmatic Optimization: Ability to review existing commercial setups to maximize operational efficiency, eliminate execution friction, scale proven local tactics, and accelerate future innovations.

• Systems Thinking: Advanced systems thinking to analyze complex organizational landscapes, map regional interdependencies, and integrate insights into practical,…