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Global Program Manager – GPS Business Process & Operations; BPO

Job in 4040, Basel, Kanton Basel-Landschaft, Switzerland
Listing for: F. Hoffmann-La Roche Gruppe
Full Time position
Listed on 2026-07-05
Job specializations:
  • Business
    Business Analyst, Change Management, Corporate Strategy, Operations Manager
  • Management
    Business Analyst, Change Management, Corporate Strategy, Operations Manager
Salary/Wage Range or Industry Benchmark: 91760 - 119288 CHF Yearly CHF 91760.00 119288.00 YEAR
Job Description & How to Apply Below
Position: Global Program Manager – GPS Business Process & Operations (BPO)

Die Position

Global Pharma Strategy (GPS) serves as the central engine that sets the rhythm for collective success across the Roche Pharma Division. Positioned at the unique intersection of R&D, Commercial, and Manufacturing, GPS acts as the steward for Pharma, Portfolio, and Product strategies. Our mission is to catalyze the Roche ecosystem by leading end-to-end lifecycle management, commercialization excellence, and competitive fitness.

We are a future-focused organization committed to delivering on Roche’s Pharma Ambition — to launch 20 transformative medicines by 2030. By leveraging cutting‑edge technologies, data insights, and an "outside‑in" market perspective, GPS ensures that groundbreaking scientific discoveries are transformed into impactful healthcare solutions that reach patients swiftly and sustainably. In GPS, we work with a clear purpose and sense of urgency, knowing that the strategic choices we make today fundamentally transform the lives of people tomorrow.

As we strive toward our 2030 Pharma Ambition, the newly created Business Process & Operations (BPO) Unit is designed to ensure our internal operational backbone is efficient, compliant, and scalable. In the complex ecosystem we operate in, we drive consistency, transparency, and quality across all initiatives, ensuring that strategic goals are translated into measurable business impact.

The Opportunity

The Global Program Manager is a critical leadership role within the newly established GPS Business Process & Operations (BPO) Unit. While the Head of BPO sets the vision and the Business Manager enables the operations, you are the architect of coherence and driver of effective delivery.

Your mission is to bring structure to complexity while also proactively removing roadblocks and navigating through ambiguity. You will lead high‑priority enterprise initiatives, ensuring they are designed with a customer‑centric lens, ensuring that our "customers" (internal stakeholders across Therapeutic Areas, Functions and Organisational Units) experience clarity, not noise. You will be responsible for creating the frameworks that ensure GPS initiatives are not just launched, but successfully pulled through the organization with strategic alignment and operational excellence.

In this position, you will:

  • Drive Strategic Execution Through Program Management Excellence:
    Architect pragmatic and user‑focused solutions and lead the execution of complex, enterprise‑wide programs across GPS and partner functions. Establish clear milestones, governance structures, dependencies, and accountability frameworks, while maintaining consistent program management standards and overseeing key GPS strategic processes to ensure successful delivery of strategic priorities and business objectives.

  • Enable Cross‑Functional Alignment and Strategic Coherence:
    Partner with leaders, project teams, strategic process owners, and communications partners to translate strategic priorities into actionable roadmaps while embedding maturing new capabilities and create a clear understanding of the "why" behind key initiatives. Drive alignment across the GPS operating model, ensuring initiatives are connected, prioritized effectively, and contribute to broader Pharma and GPS strategic goals.

  • Advance Operational Business Excellence, Intelligence and Communications:
    Drive operational excellence by embedding effective processes, governance models, systems, business analytics, and ways of working that enhance organizational performance, support the adoption of new capabilities, and continuously improve execution, decision‑making, and business outcomes through lean and value stream management approaches.

  • Champion Stakeholder Engagement:
    Partner with the Business Enablement Team (BET), including Change Leaders and Communications stakeholders to build engagement and support the successful adoption of strategic initiatives, while representing the voice of internal stakeholders and customers to ensure solutions are practical, intuitive, and deliver meaningful business value.

  • Operational Leadership:
    Lead cross‑functional teams and rotational or development opportunities, providing coaching,…

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