OCM Manager

Job Summary

The OCM Manager is responsible for planning, leading, and executing change management activities to ensure successful adoption of business, process, and technology transformations. This role focuses on the people side of change, working closely with business leaders, project teams, and stakeholders to minimize resistance and maximize engagement, readiness, and adoption.

Basel, Switzerland, Hybrid more - in office 2 days per week

• Develop and execute comprehensive change management strategies and plans aligned with project and business objectives
• Assess change impacts, stakeholder readiness, and organizational risks related to transformation initiatives
• Design and deliver change interventions, including communication, training, engagement, and reinforcement activities
• Partner with project managers, business owners and leadership to integrate change management into overall project delivery
• Lead stakeholder analysis and engagement plans, ensuring clear and consistent messaging across all levels of the organization
• Create and manage communication materials such as presentations, FAQs, newsletters, and leadership talking points
• Support leaders and managers in their role as change sponsors and people managers during transitions
• Monitor adoption metrics, resistance indicators, and feedback, adjusting strategies as needed
• Facilitate workshops, training sessions, and change impact discussions
• Ensure change management best practices and standards are applied across initiatives

• 5+ years of experience in Organizational Change Management, transformation programs, or large-scale initiatives
• Proven experience managing change for technology, process, or organizational transformations
• Strong stakeholder management and communication skills
• Experience working in cross-functional and matrix environments
• Ability to influence without formal authority and work effectively with senior leadership

• Experience in digital transformation, ERP, CRM, or enterprise system implementations
• Background in consulting or complex, multi-country programs
• Familiarity with Agile or hybrid delivery environments

• Strategic thinking and structured problem-solving
• Excellent verbal and written communication skills
• High emotional intelligence and resilience
• Strong facilitation and presentation skills
• Ability to manage ambiguity and multiple priorities

• B2B contract
• Competitive salary;
• 100% remote opportunity;
• Flexible work schedule
• 20 business days of paid vacation per year
• 5 additional day's off
• Referral program
• Personalized development plan (PDP)
• E-learning and certification coverage, plus access to the go Fluent Language Learning Platform