Operations Leader

Chez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir.

Rejoignez Roche, où chaque voix compte.

The PSD Operations team serves as a critical strategic partner across PD Functions and Domains, operating within a complex global environment to champion data, digital, and AI-enabled strategies while applying the principles of One Operations to enhance organizational efficiency and service delivery.

In this dynamic position, you will act as a key Operations Partner and People Leader (30% allocation), translating PSD strategies into operational plans, overseeing high-performance processes, and directly guiding talent development to drive impactful business outcomes.

• Act as the primary point of contact for key stakeholders to co-create solutions, establish engagement mechanisms, and execute satisfaction frameworks in collaboration with the Global Head of Operations PSD.

• Manage the end-to-end work intake process with urgency, maintaining a comprehensive resource overview across PD Functions and Domains, matching talent (including active feedback loops), and establishing prioritization principles for highest-value work.

• Shape and execute Operations strategies with the Global Head of Operations, leveraging data, digital tools, and AI to continuously evolve service offerings and boost effectiveness.

• Lead Strategic Workforce Planning, capability development, and upskilling initiatives to ensure the organization remains competitive, agile, and prepared for future demands.

• Drive high-performance organization processes including calibration, succession planning, promotions, hiring, onboarding, and overall service delivery quality oversight.

• Dedicate 30% of your role to direct People Leadership by mentoring and coaching reports, setting development goals, conducting regular check-ins, and managing performance effectively.

• Foster a culture of trust, transparency, ownership, and continuous learning while translating PSD and function-level strategies into consistent leadership execution.

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field, alongside 5+ years of experience as an Operations Partner implementing operational strategies in complex organizations (pharma, biotech, or healthcare preferred).

• Expert in stakeholder management, strategic thinking, and navigating complex global environments, with deep knowledge of Roche's business support models, networks, systems, and One Operations principles.

• Proven leader with a strong track record of mentoring Operations Partners, balancing business needs with talent development, and managing strategic workforce planning and capability-building initiatives.

• Operational expert with in-depth experience in resource allocation, talent matching, process optimization, and leveraging data, digital tools, and AI to improve organizational performance.

• Excellent communicator possessing strong judgment to bring structure to ambiguity, articulate a clear vision, manage competing priorities, and drive alignment across leadership levels.

Please note relocation support is not available for this position.

Un avenir plus sain nous pousse à innover. Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique.

Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial.

Construisons ensemble un avenir plus sain.

Roche est un employeur offrant l'équité en matière d'emploi.