Assistant General Manager

Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!

• Coach and mentor the team on shift.
• Ensure the centre is a safe and fun environment for customers.
• Be hands‑on across all areas of the busy centre.
• Support the General Manager with back‑of‑house duties and run an exceptional front‑of‑house operation.
• Deliver financial targets and service standards.

• Minimum of twelve months' management experience in a fast‑paced, customer‑facing environment, ideally within leisure, hospitality, or retail.
• Passion for customer service.
• Evidence of inspiring and developing large teams.
• Willingness to work nights and weekends.
• Ambition for success.

• Excellent salary plus an extra £1 per hour as part of a monthly bonus scheme.
• 40‑hour contract, plus additional pay for any extra shifts worked.
• Opportunity to earn an out performance bonus – share of centre profits after hitting targets (paid half‑yearly).
• 50% discount on food when working.
• Optional pension plan.
• 28 days holiday, with additional days up to five based on length of service.
• One in four weekends off.
• Ongoing training and development with opportunities to fast‑track your career.
• Free bowling/golf game vouchers every month.
• 30% discount on food and drink for you and up to five friends.
• Access to the Employee Assistance Programme (EAP) for you and your family.
• Well‑being training.
• Opportunity to join the healthcare cash plan.
• Financial long‑service awards.
• £15 donation to Barnardo's upon completion of induction.
• Enhanced maternity, paternity, adoption, and shared parental leave benefits.
• Flexible working to achieve a balanced life.