Front Office Leader: Elevate Guest Experience & Operations
Job in
Basingstoke, Hampshire County, RG21, England, UK
Listed on 2026-05-23
Listing for:
Front Office - Brighton Harbour Hotel
Full Time
position Listed on 2026-05-23
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Front Desk/Receptionist, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
The Front Office - Brighton Harbour Hotel in Basingstoke is seeking a Front Office Manager responsible for leading the reception and guest relations team, ensuring a seamless guest journey from arrival to departure. You will oversee daily operations, handle guest complaints, and foster a high-performing team with a focus on service standards.
Ideal candidates will demonstrate strong leadership and communication skills, have experience in a busy hotel, and be confident using Opera PMS. This role offers an exciting opportunity to enhance guest satisfaction and improve operational performance.
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