Hospitality ​/ Hotel ​/ Catering, Food & Beverage, Catering

Our main telephone number has changed Our new number is

Would you like to come and work at the real Downton Abbey? Join our fun and hard-working team at Highclere Castle. Please see our current positions below- we would love to hear from you!

Overview:

Highclere Castle is a famous heritage attraction, the real home behind the Downton Abbey TV show and welcomes thousands of visitors a year to the house and gardens.

We are looking for an outgoing, very enthusiastic person to assist our Head Butler/Front of House Manager in our Castle Dining room, busy tea rooms and summer cocktail and snack bars. This is an opportunity for someone to advance skills and knowledge in fine dining on family & corporate occasions in the Castle , cocktail mixology where Highclere Castle Gin is a fast growing brand, special Afternoon Tea where we serve guests sandwiches, cakes and tea of the highest quality and maintain quality & margins in the high volume tea rooms where visitors can number 1200 in a day.

The successful candidate will be friendly, outgoing and enjoy providing great customer service as well as having an eye for detail and care in the final delivery of food and drinks to our visitors as well as understanding the basics of food safety and environmental health. We need someone who takes pride in working in a famous heritage site and wants to progress in the hospitality, food, and beverage industry.

Experience
:

• Previous experience in a similar role within the hotel or restaurant industry
• Some knowledge of banqueting operations and procedures
• A culinary background is a plus
• Some leadership skills with the ability to motivate and inspire a team is a plus
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail
• Excellent communication and interpersonal skills

If you are passionate about delivering exceptional service and creating memorable experiences for guests, we invite you to apply for the position of Front of House Assistant. Join our team and be part of a quality banqueting operation in one of the most famous heritage houses in the world.

Job Type
:
Full-time

Pay: £30,000 to £32,000 per annum

Experience
:

• Experience in a restaurant, bar or other hospitality setting is preferred
• Knowledge of basic maths for order processing and cash handling
• Some familiarity with food safety standards and procedures
• Ability to work collaboratively in a fast-paced environment
• Strong communication skills to interact effectively with customers and team members

Joining our team offers the opportunity to work in a dynamic environment where you can enhance your hospitality skills, interact with diverse customers, and contribute to creating memorable dining experiences. If you are passionate about delivering exceptional service and thrive in a customer-facing role, we would love to hear from you.

Company pension

On-site parking

Ability to commute/relocate:

Newbury RG20 9RN
: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality: 1 year (required)

Bartending/food delivery: 1 year (required)