Customer Side Leakage Technician

FJA is recruiting on behalf of a leading service provider in the utilities industry for a Customer Side Field Technician to cover Basingstoke, South East England.

• Attend appointments and conduct on-site inspections of residential and commercial properties to assess water leakage and wastage issues.
• Advise customers on the nature of leaks, potential causes, and recommended repair solutions.
• Analyse water usage data to identify potential leaks and high water consumption patterns.
• Maintain accurate records of all leak detection activities, including customer information, leak locations, and repair recommendations.
• Verify meter readings.

• Full UK driving license required.
• Proven experience in a customer-facing role.
• Knowledge of plumbing systems would be an advantage.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem–solving and analytical skills.

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Work in a dynamic and rewarding environment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.