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Customer Support Team Lead — 4th Shift
Job in
Bastrop, Bastrop County, Texas, 78602, USA
Listed on 2026-05-25
Listing for:
Latent AI
Full Time
position Listed on 2026-05-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
X is looking for a Supervisor for their Starlink Customer Support team located in Bastrop, Texas. This role requires strong leadership and problem-solving skills to ensure exceptional service and team performance. The ideal candidate will have a bachelor's degree or equivalent experience, along with at least 2 years in a management role within customer support operations. Key responsibilities include handling escalated issues, coaching team members, and analyzing performance metrics.
A proactive approach to process improvement and technical knowledge in networking is preferred.
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