Hardware Reliability Specialist; Starlink

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system: thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing.

The Starlink team is seeking out the best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe.

• Execute production non-conformance management processes including MRB, vendor defects, quality audits, and production containments for various Starlink manufacturing lines. Drive root cause, resolution, and preventative actions
• Analyze production defect data and hold quality reviews to drive root cause and corrective action. Identify continuous improvement opportunities for yield, performance and scrap
• Assist production in developing process improvements and provide training to production technicians to ensure Starlink standards are being met
• Monitor production first pass yield (FPY) and true yield to maintain a stable production environment capable of meeting the required production rate, reliability, and cost
• Ensure successful transition of products from development to high volume production
• Build relationships with cross-functional groups including manufacturing engineering, design engineering, supply chain, and customer support to identify, reduce, and ultimately eliminate impacts from production defects
• Perform area audits in compliance with ISO 9001 standards

• Bachelor’s degree in an engineering, math, or science-relate discipline OR high school diploma or equivalency certificate and 2+ years of experience in hands-on engineering, reliability, manufacturing, or quality environment

• Associate or bachelor’s degree in engineering, math, or science discipline
• Experience conducting hardware root cause investigation and containment activity in a manufacturing environment
• Experience with J-STD-001 Class 2, IPC-A-610 Class 2 or equivalent hardware in production environment
• Experience programming, loading, and operating automated production or test equipment. Experience with electrical test, environmental test, HALT test. Experience in laboratory setting
• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team
• Ability to deliver high-quality hardware in a fast-paced NPI environment. Ability to adapt and process changes quickly
• Excellent computer skills (e-mail, Microsoft Windows, ERP/MRP/MES systems, python, C, SQL)
• Excellent communication (written and verbal) and teamwork skills. Good written, oral, presentation, and documentation skills
• Demonstrated ability to use technical knowledge and quality background to understand the current state and the most optimal path forward. Ability to provide process and design improvement suggestions to engineering
• Ability to acquire new technical knowledge, particularly around how satellite subsystems operate and function
• Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking
• Experience developing process documents and procedures
• Experience with process failure mode and effects analysis (PFMEA)
• Experience in high-volume manufacturing setting
• Basic familiarity and/or certification with ISO 9001 standards

• Able to work one of the following shifts:
  • A Shift (5:00am - 5:00pm,…