Deposit Operations Specialist

Overview

The First National Bank of Bastrop is proud to be named a Best Place for Working Parents®. We offer an opportunity to work with a financial institution that prides itself on excellent customer service and a competitive compensation and benefits package that includes:

• Paid time off
• Paid parental leave
• Employee Stock Ownership Plan with 401(k) Provisions (KSOP) with match
• Up to $850 match on Health Savings Account (qualifying medical plan required)
• Life/AD&D/LTD insurance
• Optional benefits:
• Medical insurance
• Vision insurance
• Supplemental coverages
• Short term disability
• Cancer
• Critical Illness
• Medical Spending Accounts
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Dependent Care FSA

Responsible for providing foundational support within the Deposit Operations Department through daily report review, routine account maintenance and resolution of standard exception items. Required to build, retain and apply knowledge of departmental functions developing the skills necessary to progressively support and perform additional deposit operations responsibilities.

• Review daily operational reports and resolve standard exception items. (e.g. Unposted Items, Closed and Dormant account reports.)
• Perform routine account maintenance including charge-offs and other account status updates.
• Troubleshoot basic account and online banking request (e.g. ACH and Debit Card inquiry and Online Banking Support).
• Fulfill customer account and research requests.
• Provide back-up support for deposit operations functions as needed.
• Maintain and develop working knowledge of all deposit operations functions through cross-training.
• Other duties as assigned.

• Company Conformance:
  First National Bank’s promotional materials may include photos, videos and other recordings taken in the workplace or at company-sponsored events. Acceptance of employment with FNB gives consent to such photos, videos and other recordings and these may be used in social media posts, newsletters and other promotional materials. No extra compensation or advance notice will be provided when recordings are made or published.
• Compliance:
  In compliance with all applicable regulations and Bank policies, this position is expected to produce quality work within deadlines, interact professionally with employees, customers, and vendors, while respecting customer confidentiality. The employee should represent the Bank to customers and the public to promote the Bank’s mission and participate in community activities. The employee is expected to maintain a commitment to continuing education in banking policies and regulations.
• Attendance and attire:
  Regular and punctual attendance is expected, and appropriate attire is required at all times, whether performing job functions or representing the Bank at outside events.

• In the performance of respective tasks and duties, this position must maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security, and Bank policies and procedures.

• High school diploma or equivalent.
• Two years of related banking or financial institution experience.

• Strong attention to detail.
• Ability to identify, research and resolve routine operational issues.
• Effective written and verbal communication skills.
• Proficient in standard computer application and banking systems.
• Ability to manage multiple tasks and adapt to changing priorities.
• Willingness to learn