Bastrop RX Tech - Pharmacy Tech

H-E-B Pharmacy Tech

As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services. Key responsibilities include pharmacy operations, compliance, and other assigned duties.

Pharmacy Operations:

• Role models / provides superior customer service and service standards
• Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies
• Manages exception station; solves third-party issues
• Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
• Maintains H-E-B Rx screener status; participates in screening events
• Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)
• Orders / manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
• Maintains automated prescription processing equipment (e.g., Kirby Lester, Script Pro, etc.), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Performs other assigned duties

Compliance:

• Performs prescription assembly (with Kirby Lester, Script Pro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance

Qualifications &

Key Requirements:

• Work Experience:
  
  of pharmacy experience (preferred) - of experience as an active retail Certified Pharmacy Technician
• Experience working in a fast-paced environment
• Knowledge/Skills/Abilities:
  Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
• Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)
• Advanced communication skills; advanced telephone etiquette
• Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, Partner Net, Workforce Manager)
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high-stress situations
• Ability to work with little direct supervision; self-starter
• Welcomes working in a team-oriented environment and is open to cross-training
• Education:
  
  or equivalent
• Licenses/Certifications:
  
  Active State of Texas registration as certified pharmacy technician CPhT - maintain certification with 20 hours of continuing education every 2 years - recertify 60 days prior to expiration date
  - Certification as an H-E-B Pharmacy Technician
  - RxEVO certification
  - Successful completion of all training e.g - H-E-B Screener certification
  - Advanced Cash Register ACR - HIPAA - FWA
  - Meth Guard
  - Diversity
  - Company orientation - applicable modules for Pharm Tech and PCR - etc
• Physical Demands &
  
  Working Conditions:
  
  Function in a fast-paced, retail, office environment Work rotating shifts to meet business needs (includes nights and weekends) Stand for extended periods (up to 12 hours) Regularly lift 30 lbs or more Use arms / hands in repetitive motion that require hand / finger dexterity Meet specific vision requirements for this job, including close vision and color vision