Site Reliability Engineer; Manufacturing Infrastructure

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

The application software team is the central nervous system of the company. Manufacturing is how the company turns designs into hardware. The compute, storage, and networking that run our factories must be as reliable as the products we build. This team owns infrastructure supporting Starship, Starlink, Starshield, and Terafab. This position will have a direct impact on factory uptime, throughput, and production scale across programs.

The ideal candidate has strong software engineering fundamentals and a passion for infrastructure: reliability, stability, proactive maintenance, and scalability. You understand the system before you change it, solve hard problems, communicate clearly with stakeholders and teammates, and take ownership of work that manufacturing depends on.

Aerospace experience is not required. We value smart, motivated, collaborative engineers who treat teammates with fairness, respect, and support, and who want to take full ownership of challenging problems to help make humanity multi-planetary.

• Deploy, upgrade, operate, maintain, and scale compute, storage, and networking for manufacturing systems across Starship, Starlink, Starshield, and Terafab
• Manage infrastructure as code and use observability to provide a complete picture of platform health
• Design for reliability, stability, and scale; find and remove bottlenecks with measurement and engineering
• Practice proactive maintenance: capacity planning, lifecycle management, and reducing toil before it becomes an incident
• Partner with software engineers, manufacturing stakeholders, and site teams to build operable, maintainable systems
• Improve the full lifecycle—from design through deployment, operation, and continuous refinement
• Practice sustainable incident response and blameless postmortems
• Provide high-quality support to manufacturing and engineering users
• Communicate clearly with stakeholders and teammates
• Participate in on-call and travel to sites as needed for deployments, incidents, and cross-site reliability

• Bachelor’s degree in computer science, information systems, or an engineering discipline; OR 3+ years of professional experience in SRE or Dev Ops in lieu of a degree
• 1+ years of software development experience
• Experience with Linux operating systems

• Experience with compute, storage, and/or networking infrastructure in production
• Infrastructure as code (Terraform, Ansible, Puppet, or similar)
• Containers and virtualization (Docker, Kubernetes, vSphere, QEMU, KVM, etc.)
• Databases and data modeling (Postgres, Clickhouse, etc.)
• Ability to translate high-level requirements into implementations from first principles
• Comfort with mission-critical systems and appropriate urgency and care
• Skillful communication with customers, peers, and management
• Comfort operating across multiple sites and manufacturing programs

• Must be able to work extended hours and weekends as needed
• Must be able to travel to different sites (Hawthorne, CA; Redmond, WA; Cape Canaveral, FL; Starbase, TX)
• Ability to pass Air Force background check for Cape Canaveral
• This role requires you to be onsite. Remote and/or hybrid work will not be considered

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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