Branch Manager

World Finance, a Top Workplace in the USA for five consecutive years and a two‑time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic, people‑focused team looking for a Branch Manager to guide customers on their financial journey and to lead and support a team dedicated to helping customers reach their goals.

If you’re a confident communicator and an optimistic forward‑thinker, you’re an ideal candidate for this role. As a Branch Manager, team members look to you for direction, motivation, and knowledge.

Compensation
:
Salary Pay $35,500 – $40,000 with Bonus Opportunity.

• Facilitate excellent customer service, leading team members by example toward customer care.
• Thoughtfully manage team members – directing, mentoring, and delegating their daily tasks.
• Address customer needs holistically, from pairing them with the right loan to assisting with taxes.
• Thoughtfully sell new and existing World products to help customers meet their financial needs.
• Support, collaborate with, and lean on the strengths and talents of your branch team.
• Maintain strong customer relationships and build community within your branch.
• Foster community relationships that organically drive loan and tax business to the branch.

• Paid volunteer hours each year.
• Health, dental, vision, and life insurance available to full‑time team members starting the first of the month following 30 days of employment.
• Paid holidays, sick days, vacation time, and a 401(k) plan with company match.
• Profit‑share opportunities and upward growth within the company.

• Demonstrated ability to make customers and team members feel understood and taken care of.
• Willingness to evolve to meet needs and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help.
• Strong negotiation, strategic planning, and problem‑solving skills.
• Passion for customer service and quality‑driven problem‑solving.
• Management experience or a history of strong teamwork and people skills.
• Positive influence and motivation to grow in leadership.
• Valid driver’s license and reliable transportation to perform job functions.

• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• May lift up to 5 lbs. and exert up to 30 lbs. of force (e.g., opening file drawers).
• Regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.

The policy of World Acceptance Corporation is to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.