Field Tech III

Overview

The Nexus Water Group team has an opportunity for a Field Tech III
. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

Work Location and Schedule

This position will travel between service areas near Bastrop, TX
. Schedule is Monday through Friday. After-hour and weekend on-call support may be required

• Paid Time Off
  :
  Starting at 3 weeks annually along with 11 company-paid holidays
• Health and Wellness Benefits
  :
  The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
• 401(k) Program with Matching Contribution
  :
  We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
• Grow With Us
  :
  Professional development opportunities through training, professional certifications, and education allowance
• Additional Benefits
  :
  Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview

The Nexus Water Group team has an opportunity for a Field Tech III
. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

What You'll Do

• Perform manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintain and tests water meters; performs new meter installation.
• Conduct a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Install, repair and replace underground water and wastewater mains and service laterals, using basic pluming tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspect area for cross connection violations and other unsafe conditions.
• Maintain accurate and up-to-date records.
• Document customer interaction and Field Activities in CC&B.
• Act as liaison between the customers and customer service personnel for problem/complaint resolution.
• Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provide on-site customer communication.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.

Additional Responsibilities

• May assist AM with overseeing the daily tasks of other field technicians.
• May assist with repairs of water/wastewater treatment plant equipment.
• May walk 5 - 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
• Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assist with ordering parts and job costing.
• Prepares a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assist with the installation and disconnection of water meters and sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Perform other related duties as assigned.

What You'll Bring

Experience

• Requires at least 2 years of mechanical work experience

Education and Certification

• High school Diploma or GED
• must maintain a valid driver's license.

Nice to Have

• Water meter reading experience preferred
• Distribution and/or Collections certification as required by State regulatory laws, or the ability to attain certification within 12 months of hire.
• May be in the process of obtaining dual certifications or first-level operating license.
• CDL license preferred

Physical and Technical Skills

• Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
• Ability to read meters, charts and gauges and accurately maintain records of plant operations.
• Ability to read and comprehend written technical information and to communicate clearly and effectively, both verbally and in writing.
• Ability to review, classify, categorize, prioritize and/or analyze data.
• Ability to perform…