Telemarketer

Make outbound calls to potential customers from provided leads or databases.

Introduce and explain the company’s products or services to prospects.

Build rapport with potential customers to understand their needs and preferences.

Answer queries, provide relevant information and handle objections professionally.

Achieve individual and team sales targets by converting leads into sales.

Upsell or cross-sell products services where appropriate.

Maintain accurate and detailed records of calls, interactions and outcomes in the CRM system.

Update customer information regularly to ensure data accuracy.

Conduct follow-up calls with interested prospects or existing customers to close sales or foster relationships.

Work closely with the sales and marketing teams to develop effective scripts and strategies.

Developing telemarketing scripts and strategies to maximize sales opportunities.

Share customer feedback to help improve offerings and processes.

Fostering a positive and productive work environment to drive motivation and accountability.

Adhere to all and privacy laws when handling customer data.

Participating in ad hoc projects and assignments as directed by the management, including but not limited to campaigns, reporting tasks, system testing, or new product rollouts.

Requirements:

Minimum high school graduates.

Prior experience in telemarketing, telesales, customer service, call center, or a related field is an added advantage.

Fresh graduates are also encouraged to apply.

Proficient in English; additional languages will be an added advantage.

Excellent verbal communication and interpersonal skills.

Candidates who can join immediately or within short notice will be given priority consideration.

How many years' experience do you have as a Telemarketer?

Do you have experience in a cold calls sales environment?

How many years' experience do you have in telesales?

Have you completed an English language proficiency certification?

How much notice are you required to give your current employer?