Indoor Sales Executive (Industrial Sector

We are looking for a motivated and results-oriented Indoor Sales Executive to support the growth of our sales pipeline. In this role, you will play a key part in driving business opportunities through proactive outbound prospecting and consistent follow-up on marketing-qualified leads. If you are confident communicating with customers, enjoy identifying business opportunities, and are interested in building a career within the industrial B2B sector, we encourage you to apply.

Outbound Prospecting & Cold Calling. Proactively identify and engage potential B2B customers, including manufacturers, contractors, and engineering firms, through outbound calls to introduce our industrial solutions and schedule sales appointments.

Lead Management & Follow-Up. Respond promptly to inbound inquiries and marketing-generated leads, nurturing prospects and supporting their progression through the early stages of the sales process.

Marketing Support. Work closely with the marketing team by conducting targeted outbound calling campaigns, collecting customer and market insights, and maintaining an up-to-date contact database for future marketing initiatives.

CRM Administration. Accurately record customer interactions, call activities, and lead progress within the company's CRM platform to ensure reliable sales tracking and pipeline visibility.

Quotation Preparation & Sales Coordination. Prepare standard product quotations and coordinate with the technical and field sales teams to ensure qualified opportunities are effectively transferred for further engagement.

Relevant Experience. Minimum 1–2 years of experience in telesales, telemarketing, or indoor sales. Previous exposure to B2B, industrial, or engineering-related industries will be considered an advantage but is not essential.

Communication Skills. Excellent verbal and written communication skills, with the ability to build rapport and communicate confidently and professionally over the phone.

Resilience & Mindset. A positive, persistent attitude with the ability to handle rejection constructively. Comfortable with cold calling and motivated by achieving measurable sales targets.

Technical Learning Ability. Capable of quickly understanding industrial products, technical specifications, and application requirements. Comprehensive product training will be provided.

Computer & CRM Proficiency. Comfortable using CRM platforms (such as Salesforce or Hub Spot) along with standard Microsoft Office applications, including Excel and Outlook.

Education:

S1 (Required)

Experience:

Marketing/Telemarketing: 1 year (Preferred)

Language:

Location:

Batam (Required)