IT Business Analyst ERP

Regular Full Time Full-Time Batavia, IL, US

Salary Range: $60,000.00 To $80,000.00 Annually

Join our Dynamic Team

Parksite, a 100% employee‑owned company, is seeking an experienced Enterprise Business Applications Support Specialist. This role supports the systems that power our day‑to‑day operations, providing technical and functional support across enterprise applications, including ERP systems. You’ll troubleshoot issues, maintain data accuracy, support business processes, and contribute to system enhancements while working closely with IT, business teams, and external vendors.

• Gain hands‑on experience supporting enterprise‑level systems, including ERP platforms critical to business operations
• Work cross‑functionally with IT, operations, and business teams, exposing you to multiple areas of the organization
• Participate in continuous improvement initiatives where your ideas directly contribute to system enhancements and process optimization

• Expand your knowledge of ERP systems and enterprise applications through hands‑on troubleshooting and system support
• Gain experience in data governance, system audits, and process improvement initiatives
• Build technical skills in reporting tools, databases, and system integrations while working alongside experienced IT professionals

• Provide first‑level support for business applications and ERP systems by troubleshooting user issues and responding to support tickets
• Monitor system performance and proactively report technical or functional issues to ensure smooth operations
• Maintain and update system data, ensuring accuracy, consistency, and reliability across platforms and modules
• Document support requests, resolutions, and system procedures to promote knowledge sharing and efficiency
• Assist with system testing, upgrades, patches, and new feature implementations
• Build strong relationships with key stakeholders to identify opportunities for process improvements and increased efficiency
• Support data integrity efforts through data imports, exports, and basic report generation across applications
• Participate in system audits, data cleanup initiatives, and quality assurance activities
• Follow and support data governance standards, helping audit and maintain high‑quality, compliant data across systems

• Bachelor’s degree in Information Systems, Computer Science, or a related field (or equivalent practical experience)
• Foundational understanding of enterprise‑level systems and applications, including ERP platforms
• Demonstrated ability to quickly learn new systems, tools, and technologies in a fast‑paced environment

• Strong problem‑solving and troubleshooting skills with the ability to analyze and resolve system issues
• Excellent communication and customer service skills to effectively support users across the organization
• Strong attention to detail, organizational skills, and ability to manage multiple tasks while maintaining data accuracy

• Ability to work in a computer‑based office environment for extended periods
• Ability to remain focused while reviewing systems, analyzing data, and troubleshooting issues
• Ability to communicate clearly with team members, stakeholders, and users in a professional setting

• Ability to pass pre‑employment physical, drug screen, and background check
• Authorization to work in the United States

• Experience supporting business applications such as ERP, CRM, WMS, or similar enterprise platforms
• Familiarity with SQL, databases, or reporting tools used for data analysis and reporting
• Knowledge of Infor CSD (Cloud Suite Distribution) or Warehouse Management Systems (WMS) (optional)
• Familiarity with Electronic Data Interchange (EDI) processes and integrations (optional)
• Basic understanding of business processes such as finance, inventory, procurement, or order management

• Primarily office‑based environment with a strong focus on collaboration and system support
• Regular interaction with IT teams, business departments, and…