General Manager

Want to be a part of the hottest new quick casual restaurant in the Fox Valley?!  Looking for a restaurant career that supports your work/life balance?  One in which spreading joy, enriching lives, and serving others is deeply woven into our culture.  Join our team as General Manager of Chicken Salad Chick!

+ Closed on Sundays

+ No early morning or late night hours of operations

+ Positive guest experiences

+ Clean and efficient operations and a strong team in place

If you are an expert in developing teams to deliver a superb experience for your guest,

then you need to quickly act on this once in a life time opportunity to lead our team at Chicken Salad Chick in Batavia IL.

Our GM will do it all to ensure that all guests and employees have a great experience.  Spreading Joy, Enriching Lives, and Serving Others is at the foundation of what we do at The Chick and we want you to be a part of our team.  Our GM will direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation.

The GM is responsible for ensuring adherence & compliance for all standards of operating our thriving restaurant.

** Benefits:*
* + Flexible schedule

+ Employee meals

+ Paid training

+ Performance Bonus

+ Potential for Growth to District Level Position

** Responsibilities:*
* + Serve as a Brand Ambassador for Chicken Salad Chick.

+ Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.

+ Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.

+ Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.

+ Ensure that all products are consistently prepared and served according to CSC standards.

+ Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.

+ Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.

+ Create, communicate, implement and follow up on operations and financial action plans.

+ Control cash and other receipts by adhering to cash handling and reconciliation procedures.

+ Make employment and termination decisions consistent with Restaurant Management guidelines.

+ Oversee and ensure that employee performance appraisals are completed on a timely basis.

+ Create and maintain schedules for team.

+ Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.

+ Operationally fill in as needed to ensure guest service standards and efficient operations.

+ Coach and motivate the Assistant Manager(s) and the team.

+ Continually strive to develop staff in all areas of managerial and professional development.

+ Prepare all required paperwork, forms, and reports in an organized and timely manner.

+ Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.

+ Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant's receiving policies and procedures.

+ Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.

+ Take actions to solve and celebrate guest feedback.

+ Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.

+ Identify problems, conduct high-level troubleshooting, and seek repair/maintenance support for restaurant equipment to ensure equipment is operational.

+ Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.

+ Be knowledgeable of restaurant policies regarding personnel and…