Dispensary Supervisor- Batavia

Dispensary Supervisor
- Batavia (Healthcare)

Dutchess Cannabis in Batavia, IL is looking to hire Dispensary Supervisors! Preference is given to internal employees for advancement opportunities! Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills. Are you someone who is personable, adapt in a fast-paced high-volume atmosphere, has a team player mentality or leadership abilities?

Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you.

• flexible schedules
• 2 weeks of paid time off (PTO) for Full-Time staff
• a generous employee discount
• swag

The Dispensary Supervisor assists with the day-to-day operations of dispensary (retail store) and provides support for the management team. This position is responsible for maintaining best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The Dispensary Supervisor will set the standard for performance and keeping associates motivated. The role requires excellent leadership qualities and gain and understanding of dispensary inventory and products.

Provide best-in-class customer service to customers
Follow and uphold established policies for sales and customer service to ensure customer satisfaction
Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team
Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager
Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently
Complete and appropriately delegate tasks assigned during scheduled shift, including:

• Correct cash handling
• Accurate use and maintenance of the Point of Sale (POS) system
• Accurate and timely data entry in both the POS system and inventory tracking system
• Assistance in verifying order deliveries for accuracy
• Ensure adherence with security measures and safety compliance
• Maintenance of an organized and clean store
• Management of visitor log
• End-of-day daily update emails
• Ensure accuracy with the vault

Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations
Daily activities, maintenance, and data collection for any reported issues and/or complaints
Open and closing procedures
Assist with the onboarding and training of new staff in partnership with the management team

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls;

reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

If you have the requirements, aligned with the Dutchess Vision and are focused on building a team to deliver a premier cannabis experience to our customers, then this is the role for you!

At Dutchess, we are setting new standards for service,…