Access Coordinator III (Batesville, AR

Clinical Staff - Medical Ancillary Support

The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Institution Name:
University of Arkansas for Medical Sciences

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources.

• High School, GED, or formal educational equivalent
• Three (3) years of experience in customer service or healthcare environment.

Knowledge, Skills, & Abilities:

• Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. Excellent customer service skills.
• Knowledge of basic medical terminology is required.
• Basic proficiency with computers and data entry.

Preferred Qualifications:

• Experience in registration, billing, or scheduling in a healthcare environment

Additional Information:

Key Responsibilities:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications for patients.
• Conducts pre-registration as needed, as well as inputs and/or updates accurate patient information.
• Process walk-ins, create new patient charts, and access systems for orders as appropriate.
• Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee.
• Perform ABN completion and schedule surgeries and/or tests. Issues school/work excuses, sends out no show letters, takes patient photos.
• Responsible for blocking schedules as appropriate and canceling and rescheduling appointments as requested.

Salary Information:
Commensurate with education and experience

Required Documents to Apply:
Resume

Optional Documents:
List of three Professional References (name, email, business title), Proof of Veteran Status

Recruitment Contact Information:
Please contact ask recruitment for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Repetitive Motion, Sitting, Standing, Walking

Kneeling, Lifting, Pulling, Pushing, Reaching

Yes