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Help Desk Specialist

Job in Batesville, Independence County, Arkansas, 72503, USA
Listing for: Sharp Brains
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Hardware Engineer, IT Specialist
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
  • Perform onsite setup and installation of Poly (Polycom) conference room equipment
  • Install and connect video conferencing hardware (camera, codec, microphones, speakers)
  • Mount and connect displays as required
  • Configure Poly devices for audio/video and network connectivity
  • Perform testing to ensure end-to-end functionality
  • Provide basic troubleshooting and support during setup
  • Coordinate with remote teams as needed during installation
Required

Skills & Experience:

  • Hands-on experience with Poly / Polycom conference room setups
  • Experience with AV hardware installation and cabling
  • Basic networking knowledge (LAN connectivity, IP configuration)
  • Ability to follow setup guides and client instructions
Nice to Have:
  • Previous experience with conference room AV deployments
  • Familiarity with Zoom Rooms / Microsoft Teams Rooms using Poly devices
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