Customer Service​/Data Entry Specialist - Batesville

Job Title

Customer Service Data Entry Specialist

Your Role:
The Customer Service Data Entry Specialist, drives sales through effective communication and timely processing of sales proposals and orders.

• Educate customer and sales representative on product portfolio, product features and additional accessories and services that are available.
• Maintain a knowledge base of products, services, and business ventures in order to answer inquiries or direct call to appropriate party.
• Enter proposals and purchase orders that are called or emailed in.
• Audit order pricing to ensure correct pricing is being calculated through information system.
• Partner with production planning and distribution on product availability and delivery expectations to meet customers expected delivery.
• Review all contracts and purchase orders as specified in Contract Review QS05468 guidelines and standards for Revenue Recognition and Sarbanes Oxley standards.
• Adhere to and administer company policies and procedures, including Discount Approval and Credit Return Matrix’s.
• Achieve department service level goals and KPI’s through prompt and courteous phone skills.

• High School Diploma or GED required (Bachelor’s degree preferred)
• Customer Service Experience preferred
• Strong verbal and written communication skills
• Demonstrated organizational skills and strong attention to detail
• Validated customer service skills with the ability to upsell
• Proven ability to work in a fast paced environment
• Proficient in Microsoft Excel and Word
• JDE experience is a plus

Batesville, Indiana

Estimated pay range: $48,000 to $60,000 annually.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well‑being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short‑term and long‑term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.

We also offer Flexible Spending Accounts, educational assistance programs, and time‑off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.