Hotel Receptionist

Location

The Bath Priory (part of the Brownsword family of hotels) is located in Bath, a short walk from the city centre, with a bus stop right outside. The hotel is a Georgian house with 33 bedrooms built in honey‑coloured Bath stone, surrounded by four acres of award‑winning gardens.

We are seeking a Receptionist to host guests from check‑in to check‑out, book tables, advise on local hot spots, and ensure memorable experiences.

• Host guests from check‑in to check‑out.
• Book tables, recommend local spots, engage in conversation.
• Build strong relationships with colleagues across departments.
• Assist with duties across departments when needed.

Competitive base pay plus service charge (~£160 per month, ~£2,000 per year) and tips.

• Perkbox retail & hospitality perks.
• 25% discount on food & beverage across the group; £25 B&B per person; special rates for friends and family.
• External Employee Assistance Programme helpline.
• Free meals on duty.
• Unique development pathways and internal promotion opportunities.
• Mile‑stone awards (Champagne, afternoon tea, dinner, extended stays, extra days off).

Experience in a similar role.

We value thoughtfulness, curiosity, respect, and a sense of belonging. Colleagues are encouraged to build close relationships and support each other. We offer a flexible work/life balance.

We run a family of hotels united under one roof, with unique and quirky personalities, focused on inclusivity and quality service. All our properties are located across the UK.