Housekeeping Assistant

Housekeeping Assistant - Bailbrook House Hotel

Location:

Bath, Somerset, BA1 7JD

Salary:
Starting at £13.00 per hour + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Housekeeping Assistant at Bailbrook House Hotel, part of Hand Picked Hotels.

Perched above the historic city of Bath, surrounded by 20 acres of private grounds, Bailbrook House isn’t just a breathtaking place to stay, it’s an incredible place to build your career and be part of a close‑knit team that values support, creativity, and pride in what we do.

Bailbrook House offers a dynamic and inspiring environment where your skills are celebrated, your growth is supported, and your work truly matters.

As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Bailbrook House Hotel offers an inspiring place to grow your career.

As a Housekeeping Assistant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you will clean bathrooms, replenish premium towels and toiletries, change bed linen and elegantly arrange in‑room refreshments, including a curated selection of teas, coffees, and biscuits, whilst restocking housekeeping stores also.

Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you’ll confidently self‑inspect rooms and support colleagues to uphold our reputation for luxury and comfort.

This is a full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

• A competitive hourly rate of £13.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• Live in accommodation available for a weekly charge of £77.70, inclusive of meals & bills.
• A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
• Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.
• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast‑paced, busy environment.
• We want people that are passionate, showing the ability to go above and beyond naturally, that take pride in delivering consistently high standards and pay attention to all the details.