Head Housekeeper

Come and join our team and let your passion and personality shine!

We’re looking for an exceptional Head Housekeeper to lead our Housekeeping team at The Bath Priory, a 5-star Relais & Châteaux hotel in the heart of iconic Bath.

This is a fantastic opportunity for someone who is passionate about creating beautiful spaces, takes pride in the smallest details and understands that outstanding hospitality starts with making guests feel comfortable, relaxed and at home.

As Head Housekeeper, you’ll take responsibility for the overall cleanliness, presentation and maintenance of our 33 bedrooms, public areas and back‑of‑house spaces, ensuring that every corner of the hotel reflects the high standards our guests expect.

Working closely with the senior management team and other departments, you’ll lead, inspire and develop your team, ensuring that everything runs smoothly behind the scenes and that our guests enjoy a consistently exceptional experience.

This is a hands‑on leadership role for someone who enjoys being visible, getting involved and leading by example.

What will you be doing?

Here are some of the key parts of the role:

• Lead your team: Take responsibility for the day‑to‑day operation of the Housekeeping department, motivating, supporting and developing your colleagues.

• Set the standards: Ensure bedrooms, bathrooms, public areas and all other spaces are cleaned and presented to the highest standards.

• Pay attention to the details: From beautifully presented bedrooms to perfectly prepared bathrooms and thoughtful finishing touches, you’ll understand that the little things make a big difference.

• Make sure everything is ready: Oversee bedroom allocations, cleaning schedules and room inspections to ensure rooms are ready for arrivals and meet our expectations.

• Train and develop: Recruit, induct and train new colleagues, sharing your knowledge and helping everyone take pride in their work.

• Work with other departments: Communicate closely with Reception and Maintenance to ensure that guest requests, room defects and maintenance issues are dealt with promptly.

• Manage your resources: Take ownership of departmental rotas, stock control, linen, amenities and cleaning supplies, ensuring we operate efficiently and commercially.

• Take responsibility: Monitor cleanliness scores, guest feedback and departmental performance, identifying opportunities to improve.

• Be one team: We all muck in from time to time, and we encourage strong relationships and teamwork across every department.

What we offer

• Competitive salary, dependent on experience.

• Service charge and gratuities on top of your basic salary.

• Management bonus scheme.

• Excellent discounts across our family of hotels.

• 25% off food and beverage across the group.

• Special staff rates of £25 B&B per person, with additional rates for friends and family.

• Retail and hospitality discounts through our Perkbox platform.

• Free meals while on duty.

• Access to a confidential Employee Assistance Programme.

• Recognition for your loyalty, including milestone awards and special experiences.

• Genuine opportunities for career progression and personal development.

The Operation

The Bath Priory is a beautiful 33‑bedroom hotel, with:

• 33 individually styled bedrooms and suites.

• Elegant guest lounges and public areas.

• The Priory Restaurant, awarded 3 AA Rosettes.

• The Pantry Restaurant and beautiful garden terrace.

• Garden Spa by L'Occitane, with indoor and outdoor swimming pools.

• Four acres of award‑winning gardens.

• Meetings, events and private dining spaces.

You’ll be responsible for ensuring that all these areas are maintained to the highest standards, creating an environment that feels welcoming, immaculate and full of character.

Who are we looking for?

We’d love to hear from someone who:

• Has previous…