WIC Program Manager

WIC Program Manager Position Summary Midcoast Maine Community Action (MMCA) is seeking a dedicated and experienced WIC Program Manager to lead the Women, Infants, and Children (WIC) Nutrition Program, with responsibility for the overall administration, leadership, and management of the program to ensure high-quality services are delivered in compliance with federal and state regulations. The WIC Program Manager oversees daily operations, fiscal management, staffing, and program performance, serves as the primary liaison with the State WIC Office and community partners, and provides supervision and technical support to staff delivering nutrition education and counseling services, while also offering direct client services as needed.

Key Responsibilities Program Leadership & Operations Plan, manage, and coordinate daily WIC clinic operations, including staff scheduling, service monitoring, quality assurance, and program evaluation

Ensure excellence in nutrition education services and monitor staff performance standards

Collect and evaluate participant feedback to improve service delivery

Maintain a breastfeeding-friendly environment

Staff Management Recruit, hire, train, supervise, and evaluate WIC program staff

Ensure staff complete required training, continuing education, and CEUsMaintain accurate staff training and certification records

Lead monthly staff meetings

Compliance & Reporting Serve as the local agency representative at State WIC meetings

Prepare and submit required reports to the state agency

Support audits, Management Evaluation Reviews (MER), and grant/RFP processes

Ensure full compliance with federal and state WIC regulations

Program Development & Coordination Assist with development of program procedures, work plans, budgets, and special initiatives

Build and maintain partnerships with community organizations

Coordinate services to support families and increase program visibility

Client Services Determine eligibility and nutritional risk for WIC participants

Conduct nutrition assessments and provide education and counseling

Support the health of pregnant, postpartum, and breastfeeding women, infants, and children under age five

Qualifications

Education & Experience Bachelor’s degree in Nutrition, Public Health, or a related field (required)
Registered Dietitian (RD) preferred

Minimum of 3 years relevant experience (5 years preferred)
Prior management experience, including supervision and staff development

Experience with program coordination and community partnerships

Administrative or grant management experience (preferred)
Knowledge & Skills Strong understanding of family systems and ability to build rapport with diverse populations

Excellent written and verbal communication skills

Strong organizational and time management abilities

Knowledge of social services and community resources for low-income families

Understanding of mandated reporting laws Additional Requirements Successful completion of background checks (criminal, child protective services, sex offender registry, and motor vehicle records)
Medical documentation including health statement, immunizations, TB and Tdap Valid driver’s license and reliable transportation

Must be insurable under agency policy if transporting clients

Physical Requirements Ability to sit or stand for extended periods

Frequent use of hands for typing and handling materials

Ability to lift, bend, kneel, and interact with children at floor level

Ability to travel between worksites

Work Environment Primarily office-based with work in early childhood centers and community locations

Moderate noise levels; occasional exposure to bodily fluids

Local and occasional out-of-state travel may be required

Evening or weekend hours may occasionally be necessary
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