Human Resources Manager

Human Resources Manager Midcoast Maine Community Action is seeking an experienced, dedicated human resources professional to lead its Human Resources department and support a mission-driven, people-centered workplace.

The HR Manager leads the Human Resources department and is responsible for coordinating and overseeing core HR functions, including HR operations, policy administration, compliance, employee relations, recruitment, onboarding, compensation and benefits, payroll coordination, and supervision of the HR/Payroll Assistant. This role partners with senior leadership to support effective workforce practices across the  this role, the Manager develops, implements, and maintains HR programs, systems, policies, and processes for recruitment, orientation and onboarding, compensation and benefits, employee relations, performance management, training and development, employee engagement, safety and wellness, personnel data management, and payroll.

The position also ensures compliance with agency standards, grant and contract requirements, licensing standards, and applicable laws and regulations.

Reporting to the President/CEO, the HR Manager works closely with senior management to develop and implement HR strategies that support the agency’s mission to strengthen individuals, families, and communities. The role promotes a respectful, positive, inclusive, and mission-driven workplace while ensuring workforce practices align with organizational goals and donor, board, and regulatory expectations.

The ideal candidate will be a creative, flexible, and innovative team player, able to champion new ideas, manage change, and execute on action plans.

Other responsibilities include:

Partners with senior leadership, program directors, supervisors, and staff to implement policies and initiatives that support retention, employee engagement, recognition, development, and fair, people-centered employment practices.

Oversees recruitment, hiring, onboarding, and retention strategies, and works with program managers to address staffing challenges, burnout, and turnover.

Oversees compensation structures and benefits programs that are equitable, competitive, and financially sustainable within a nonprofit environment.

Serves as a resource to managers and employees on employee relations issues, providing guidance and advice on performance management, coaching, employment laws, agency policies, disciplinary processes, conflict resolution, reasonable accommodations, leave administration and other employment-related matters.

Promotes fair, consistent, and legally compliant employment practices that strengthen agency culture, support employee effectiveness, and contribute to continuous improvement in service delivery and organizational performance.

Facilitates the development and implementation of performance evaluation systems that emphasize accountability, growth, and service quality.

Oversees development, implementation, and maintenance of HR policies, procedures, and employee handbooks; ensures policies comply with federal, state, and local employment laws, grant requirements, and applicable licensing standards.

Manages HR-related risk, including investigations, grievances, workers’ compensation and unemployment claims, and coordination with legal counsel as needed.

Provides HR expertise to Board of Directors as needed, including policy recommendations and workforce metrics.

Qualifications:

Education Bachelor’s degree in human resources management, organizational psychology, business administration, or a related field, or an equivalent combination of education and relevant experience; master’s degree in human resources preferred.

PHR, SPHR, SHRM-SCP or other professional HR certification preferred.

Experience:

Minimum of 5–7 years of progressive HR experience, including at least 2 years of supervisory experience.

Experience in a nonprofit and/or community-based human services environment is strongly preferred.

Knowledge and

Skills:

Strong understanding of HR management principles and best practices across core HR functions, with a demonstrated record of implementing effective HR strategies.

Expert understanding of federal, state,…