Collections​/AR Specialist

Company Description Prisma is a marketing solutions company that combines strategy, creative services, print, and digital capabilities to help organizations elevate their brand and outreach. The company offers fully integrated services from concept through implementation, allowing clients to move seamlessly between strategy, design, production, and delivery. Prisma provides expert printing and material delivery tailored to the specific needs of each project.

In addition, Prisma operates as a full-service marketing agency, creating strategic messages and creative materials that connect with target audiences. The company also offers comprehensive direct response and logistics services, managing campaigns from initial concept to final delivery.

Role Description The Collections/Billing Specialist is a full-time, on-site role based in Baton Rouge, LA. This position is responsible for managing accounts receivable, including generating and sending invoices, monitoring outstanding balances, and performing timely cash collection activities. The specialist will conduct debt collection efforts in a professional manner, follow up on past-due accounts, and negotiate payment arrangements while maintaining positive customer relationships.

Day-to-day tasks include resolving billing discrepancies, responding to customer inquiries, documenting collection efforts, and collaborating with the finance team to ensure accurate records and reporting. The role also involves preparing regular aging reports, recommending accounts for escalation if needed, and supporting continuous improvement of billing and collection processes.

Qualifications

• Candidates should possess strong debt collection and cash collection skills, including experience with accounts receivable and past-due account management.
• Candidates should possess excellent communication and customer service skills to interact professionally with clients and internal teams.
• Candidates should possess foundational finance skills, such as understanding invoices, payment terms, reconciliations, and basic accounting principles.
• Candidates should possess strong attention to detail, organizational skills, and the ability to prioritize multiple accounts and deadlines.
• Proficiency with billing software, ERP or accounting systems, and Microsoft Office (especially Excel) is beneficial.
• Experience in a collections, billing, or accounts receivable role, preferably in a corporate or agency environment, is beneficial.
• High school diploma or equivalent required; an associate or bachelor’s degree in business, finance, or a related field is beneficial.
• Ability to work on-site in Baton Rouge, LA, and collaborate effectively in a team-oriented environment.
• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Employer paid Life Insurance and Short Term Disability