Collections Analyst

With 239 attorneys and eight office locations in Louisiana and Texas, Kean Miller serves as legal counsel to the people and industries that drive the energy-belt economy. From our offices in Baton Rouge, New Orleans, Lafayette, Lake Charles, Shreveport, Houston, and The Woodlands, Fortune 500 companies, national businesses, and local companies rely on Kean Miller for efficient legal services and practical advice, always provided in a cost-efficient manner.

Kean Miller is seeking an experienced Collections Analyst in our Baton Rouge office (100% in office).

• Invoice/Receipt Tracking: Daily monitor and work aged accounts receivable by identifying overdue invoices, as well as daily review of cash receipts collected. Generate weekly AR reports with detailed notes on client collection status
• Client Communication: Initiate contact with delinquent account holders via phone, e-mail, and written correspondence to negotiate payment arrangements and resolve outstanding balances. Document all collection activities and client interactions in the accounting system. Respond to client billing inquiries and payment disputes in a timely and professional manner. Escalate accounts to Collections Manager once standard collection efforts have been exhausted
• Internal Coordination
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  Coordinate with attorneys, legal assistants, billers, and the billing department to reconcile outstanding balances and resolve payment disputes. Partner with Collections Manager to develop strategies for difficult accounts. Regularly communicate the account status and collection progress to relevant stakeholders
• Accounting/Reporting
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  Prepare and distribute monthly client account statements. Reconcile receivable sub-ledger balances and assist with month-end close activities related to collections. Maintain accurate records of all collection actions, payment plans, and write-off recommendations for review by the Collections Manager and Director of Accounting
• Compliance & Process Improvement
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  Work with the Collections Manager and the Firm General Counsel to ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA) where applicable and Louisiana state collection laws. Identify trends and delinquent accounts and recommend process improvements to reduce days sales outstanding (DSO)

• Bachelor’s degree in accounting, finance, or business administration preferred
• Prior experience in accounts receivable management and collection preferred
• Excellent problem-solving and research skills
• Proficient in Microsoft Excel and Outlook
• Experience with comprehensive accounting system preferred
• Must convey a positive and professional image to clients and attorneys
• Strong verbal and written communication, interpersonal, and organizations skills

We offer a people-first culture, meaningful work, competitive salaries, and an extensive benefits package that includes health, life, disability, dental, vision coverage and 401(k).

Kean Miller is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal and local laws prohibiting discrimination based upon, race, color, national origin, gender identity, age, genetic information, disability, military or veteran status, religion, sexual orientation, or other status or activity protected by law.

All submissions are held in the strictest confidence.