Administrative Assistant

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Title:
Administrative Assistant

Description: 1 Months (Contract to Hire)

• Responsibilities include managing day to day operations of the call center.
• Coordinate all maintenance department activities and work process flow, establishing policy and procedure, effectively communicate with school administration, parents, and students.
• Ensuring timely customer service, processing of work orders, compiling reports to general manager and managing the work order database.
• This position will also spend a portion of his/her time doing administrative work.
• Ideal candidate will possess 3-5 years’ experience in a call center.
• Familiarity with a maintenance or construction project management, architectural, or engineering environment would be a plus.
• Must be proficient with all Microsoft Office (i.e. Excel, Word, Access) programs, have exceptional customer service skills, ability to multi-task and efficiently work in fast-paced, high-pressure environment.