Administrative Coordinator

Administrative Coordinator – Child Support Enforcement Office

The Department of Children and Family Services (DCFS) seeks an Administrative Coordinator to serve as the first point of contact in the Lafourche Parish Child Support Enforcement Office in Thibodaux, LA. The role provides a welcoming environment for clients and visitors and supports the smooth operation of the front office.

QUALIFICATIONS:

• Accepting Direction:
  Ability to follow guidance and instructions.
• Communicating Effectively:
  Ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers:
  Ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Adapting to Change:
  Ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Displaying Professionalism:
  Ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Following Policies and Procedures:
  Ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

• No prior experience or training required.

• Serve as customer service agent for the Thibodaux Child Support Enforcement Office.
• Perform receptionist duties.
• Process payments and fees.
• Serves as backup payroll timekeeper.
• Perform other duties as assigned for the smooth operation of the office.

Location: Lafourche Parish Child Support Enforcement Office, Thibodaux, LA.

Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as Administrative Coordinator 1, 2, or 3. The level is based on the qualifications of the selected candidate and provides opportunity for advancement within the series.

Compensation: Starting salary depends on education and experience.

Appointment Type: Probational appointment or job appointment up to 48 months; may convert to/from each other. May also be filled as a detail and promoted within 12 months.

Work Schedule: Monday to Friday, 8:00 am – 4:30 pm. Flexible schedules possible on a case‑by‑case basis.

All Louisiana state employees receive paid holidays:
New Year's Day;
Martin Luther King, Jr. Day;
Mardi Gars;
Good Friday;
Memorial Day;
Independence Day;
Labor Day;
Veteran's Day;
Thanksgiving Day; and Christmas Day. Additional holidays may be proclaimed by the Governor.

State employees earn sick and annual leave that can be accumulated and saved for future use. Accrual rate increases with years of service.

Insurance Coverage: More information at (Use the "Apply for this Job" box below)..

Parental Leave: Up to six weeks paid parental leave.

Retirement: State employees are eligible to participate in several retirement systems, including the Louisiana State Employees Retirement System (LASERS) and the Teacher's Retirement System of Louisiana.

DCFS is an “Equal Opportunity Employer,” and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.