Marketing & Administrative Coordinator

Marketing & Administrative Coordinator

HCO Behavioral Health Services is seeking an energetic, organized, and creative Marketing & Administrative Coordinator to join our growing team in our Lafayette office.

This unique hybrid position is ideal for someone who enjoys balancing organization with creativity. In this role, you'll support the day-to-day administrative operations of our behavioral health practice while also helping expand our marketing efforts, community presence, and client engagement.

We're looking for someone who enjoys helping people, thrives in a fast-paced environment, is highly organized, and has a passion for creating engaging content and supporting organizational growth.

If you enjoy variety in your work, love learning new things, and want to be part of an organization that's making a meaningful impact in the community, we'd love to meet you.

This role is approximately:

• 60% Administrative Support
• 40% Marketing & Growth Initiatives

• Answer incoming phone calls professionally
• Schedule new and existing client appointments
• Verify insurance eligibility and benefits
• Complete client intake and registration processes
• Enter and maintain accurate client information
• Assist with referral coordination
• Maintain electronic records and documentation
• Assist with provider scheduling
• Communicate with clients regarding appointments and required paperwork
• Perform general administrative and office support tasks
• Support front-office operations and daily workflow

• Create engaging social media content
• Design graphics, flyers, and promotional materials
• Assist with video content and short-form reels
• Help manage HCO's social media platforms
• Assist with website updates
• Coordinate email marketing campaigns
• Help plan community outreach events
• Capture office photos and videos for marketing
• Assist with recruiting marketing initiatives
• Brainstorm creative ideas to increase community engagement
• Support business development and brand awareness initiatives

We're Looking For Someone Who Is...

• Positive and energetic
• Organized and dependable
• Creative and detail-oriented
• Friendly and personable
• Professional and mature
• Tech-savvy
• Comfortable learning new software
• Self-motivated
• Solution-oriented
• Excited to contribute ideas rather than simply complete tasks

Preferred Experience

• Administrative Assistant
• Medical Reception
• Healthcare Administration
• Marketing
• Social Media Management
• Graphic Design
• Customer Service
• Client Relations
• Office Management
• Content Creation
• Communications

Software Experience (Preferred)

• Canva
• Meta Business Suite
• Instagram
• Facebook
• Tik Tok
• Google Workspace
• Microsoft Office
• Electronic Health Records (EHR)
• CRM systems
• Calendly

Minimum Qualifications

• High school diploma required
• Associate's or Bachelor's degree preferred
• Strong written and verbal communication skills
• Excellent organizational skills
• Comfortable multitasking
• Reliable transportation
• Ability to work in-office Monday–Friday from 8:30 AM–2:30 PM
• Comfortable working with technology and learning new software

Why Join HCO Behavioral Health Services?

At HCO, we're passionate about improving access to behavioral healthcare while creating a positive, collaborative workplace where team members can grow professionally.

This position offers the opportunity to develop skills in healthcare administration, marketing, business operations, customer service, and organizational growth—all within a supportive environment that values initiative, creativity, and teamwork.

If you're someone who enjoys wearing multiple hats, contributing ideas, and making a meaningful impact every day, we'd love to hear from you.