Administrative Coordinator 2

Administrative Coordinator 2

The Louisiana State Board of Dentistry's mission is to protect the public by regulating the professions of dentistry and dental hygiene in Louisiana in accordance with the Dental Practice Act. We're looking for an Administrative Coordinator 2 to serve as the first point of contact at the agency, creating a welcoming environment for clients, patients, and visitors and providing administrative support that keeps our front office running smoothly.

An ideal candidate should possess the following competencies:

• Accepting Direction:
  The ability to accept and follow directions from those higher in the chain of command.
• Acting with Ethics and Integrity:
  The ability to be consistent, honest, and a trustworthy steward of State resources.
• Demonstrating Accountability:
  The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Communicating Effectively:
  The ability to relay information correctly and appropriately to connect people and ideas.
• Displaying Professionalism:
  The ability to recognize how your actions impact the perception of both you and your organization.
• Leveraging Technology:
  The ability to use technology and its related processes to further organizational goals.
• Following Policies & Procedures:
  The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Minimum Qualifications:

One year of experience in administrative services. EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

Job Duties:

• Answer and route incoming phone calls while providing professional and courteous customer service.
• Greet visitors, applicants, and licensees, providing assistance and directing them to appropriate resources.
• Receive, sort, and distribute incoming and outgoing mail and correspondence.
• Maintain organized filing systems, records, and documentation to ensure accuracy and accessibility.
• Assist applicants and licensees with questions regarding applications, licensing procedures, requirements, and general inquiries.
• Provide administrative support to daily office operations, including data entry, document preparation, and record maintenance.
• Maintain confidentiality of sensitive information while delivering efficient and responsive customer service.

Position-Specific Details:

Appointment Type:
This appointment type can be filled as Probational, Promotional, Lateral Transfer, Detail to Special Duty or Job Appointment Career Progression:
This position does not participate in a Career Progression Group.

Work Schedule:

This is a full-time position (40-hour work week); it offers a flexible work schedule. Compensation:
Full-time employees are eligible for a comprehensive benefits package, including participation in the state's retirement plan, health insurance, agency-paid short-term disability coverage, paid holidays, and paid annual and sick leave.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Erin K. Conner Louisiana State Board of Dentistry  ERIN