Receptionist, Administrative​/Clerical

Note:
We will keep all applications in strict confidence.

Note:
This position is on-site at our Baton Rouge office.

Note:
Full-time and part-time opportunities are available.

Do you love helping people and making them feel welcome? Are you an upbeat, organized professional who thrives in a fast-paced office? Do you enjoy creating order, solving problems, and connecting with people from all walks of life? If so, we want you on our team.

Joubert Law Firm is seeking a motivated, dependable, and personable Receptionist to serve as the first point of contact for our clients, visitors, and callers. The ideal candidate is a natural people-person who communicates confidently, remains calm under pressure, and takes pride in creating a welcoming and professional experience.

Our Receptionist plays an essential role in the daily operation of the firm. This position requires excellent communication and organizational skills, careful attention to detail, and the ability to manage multiple responsibilities in a high-volume, time-sensitive environment.

• Greet clients, visitors, vendors, and other guests warmly and professionally;
• Answer, screen, and route incoming telephone calls;
• Take accurate, detailed messages and ensure timely delivery;
• Respond appropriately to general inquiries by phone, text, and email;
• Notify team members when clients and visitors arrive;
• Maintain a clean, organized, and welcoming reception area;
• Schedule and confirm appointments as assigned;
• Receive, sort, and distribute incoming mail and deliveries;
• Assist with outgoing mail, scanning, copying, filing, and data entry;
• Enter and update information accurately in our case management software;
• Help collect basic information from potential new clients and connect them with the appropriate team member;
• Protect confidential and sensitive client information;
• Assist attorneys and support staff with administrative projects; and
• Help keep the front office running smoothly and efficiently.

Our Receptionist establishes caring relationships with our clients and collaborative partnerships with our attorneys and support team. This position is ideal for someone seeking a long-term commitment with opportunities for professional growth.

At Joubert Law Firm, our approach to clients is one of service, compassion, and respect. We aim to do everything we reasonably can to help our clients recover physically, emotionally, and financially.

• Kind;
• Compassionate;
• Service-oriented;
• Friendly, welcoming, and professional;
• Respectful;
• Collaborative;
• Resourceful;
• Ethical;
• Responsible and trustworthy;
• Dependable and punctual;
• Self-motivated;
• Accountable for results;
• Calm and courteous under pressure;
• Meticulous about accuracy, detail, and organization;
• An excellent verbal and written communicator;
• Proficient in Microsoft Office 365 programs;
• Comfortable learning and using case management software;
• Able to maintain strict confidentiality;
• Able to prioritize and handle multiple responsibilities simultaneously;
• Able to work independently and as part of a team; and
• Able to make timely decisions when faced with obstacles, difficulties, and challenges.

Experience is desired but not required.

Joubert Law Firm is an incredibly fast-moving, innovative law firm that delivers an outstanding client experience and excellent legal representation while making a positive impact in our communities. We believe in working hard, staying humble, and supporting one another.

In the spirit of humble bragging, here are a few of our awards and accolades:

• Six-time member of the LSU 100:
  Fastest Growing Tiger Businesses;
• 5.0 Google rating with more than 175 reviews;
• John Joubert selected by Thomson Reuters as a Super Lawyer from 2019–2023; and
• Decorated…