Relationship Manager

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Louisiana’s future lies at the intersection of its rich natural resources, powerful energy corridor, and globally connected ports. As climate pressures, regulatory shifts, and community expectations accelerate, the state has a unique opportunity to lead the way in environmental innovation. By reimagining how industries adapt and grow, we can transform challenges into catalysts—strengthening the resilience of coastal communities, unlocking sustainable energy pathways, and protecting the wetlands that define Louisiana’s identity.

With deep local knowledge and a global network of expertise, we help position Louisiana’s industries to not only compete, but to set the standard for environmental leadership and economic growth in the decades ahead. You’ll be able to apply our powerful global network of skills and decades of experience to build positive Client outcomes. Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility.

Join us in office, three days a week to contribute, connect and excel in our vibrant environment.

In response to steady growth within our Market Team, our Central Region Market group is looking to bring onboard a motivated Relationship Manager to oversee the expansion of GHD’s presence in the Louisiana Gulf Coast
. As a Client Relationship Manager, you will be a seller/doer, leading GHD pursuits of traditional and collaborative delivery projects for public / private clients. To better serve our clients and foster collaboration, this position will be based in our Baton Rouge office. Come plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities, and utilizing account management skills are critical.

The role requires full knowledge of Louisiana industries, along with a strong understanding of the client's objectives and challenges. In an ever-changing world, it requires creativity and innovation to stay ahead. We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change.

See what the power of commitment can do for you.

• Key Account Management:
  Manage and develop important client relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Clients are likely to include energy sector, ports, and the like.
• Client Relationship Management / Account Management:
  Develop and implement relationship management plans for complex client accounts to identify and build relationships with relevant decision-makers and influencers within the client organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified client recommendations for changes based on client input.
• Client Needs Clarification:
  Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the client organization; and ask relevant questions to gather information, to evaluate the client's level of interest, and to identify and respond to areas requiring further information or explanation.
• Sell Client Propositions:
  Use personal expertise to identify the complex standard services offered by the organization that meet the client's needs. Present these to the client with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price negotiation) that gain the client's agreement.
• Promoting Client Focus:
  Collaborate internally and work as the client champion in cross-functional teams to build strong external client relationships.
• Client Relationship Development / Prospecting:
  Develop and implement a relationship management plan for potential client accounts to identify and build…