Project Manager, Operations Management, Business Administration

Project Manager – Operations, Incentives & Compliance

The Project Manager supports the Executive Director of Operations in coordinating projects and initiatives related to incentive program administration, contract compliance, operational improvement, and systems development. This position manages assigned projects from planning through completion, ensuring that objectives, timelines, deliverables, and organizational standards are met.

The Project Manager works closely with program administration and compliance teams to promote consistency, improve processes, reduce operational risk, and support a business-friendly environment. The position also coordinates with internal divisions, external partners, and other stakeholders to facilitate the successful transition of announced economic development projects into program administration and ongoing compliance.

This role requires a highly organized, results-oriented professional who can manage multiple priorities, communicate effectively, analyze operational information, and coordinate cross-functional teams in a dynamic, fast-paced environment. The Project Manager advances LED’s vision of positioning Louisiana to win by supporting efficient operations and responsive service delivery.

– Project Planning and Management

• Develop and maintain comprehensive project plans that identify objectives, responsibilities, timelines, milestones, deliverables, and resource requirements.
• Manage assigned operational and incentive-related projects from initiation through completion.
• Monitor project progress, identify potential delays or barriers, and recommend appropriate corrective action.
• Facilitate project meetings, document decisions, assign action items, and monitor follow-up activities.
• Ensure projects are completed timely, accurately, and in accordance with established requirements.
• Provide regular project status updates to the Executive Director of Operations and other appropriate leadership.

– Incentive Program Administration and Compliance Support

• Coordinate with program administration and compliance teams to support the effective management of incentive programs and related contracts.
• Assist with the transition of announced economic development projects from business development teams to operations and compliance.
• Track project commitments, contractual requirements, reporting deadlines, approvals, and other required deliverables.
• Review project documentation for completeness, consistency, and adherence to established policies and procedures.
• Assist in resolving administrative or compliance issues that may affect project implementation or performance.
• Maintain organized project records and documentation in accordance with agency requirements.

– Process Improvement and Systems Development

• Review existing operational processes and identify opportunities to improve efficiency, consistency, and service delivery.
• Assist in developing and documenting policies, procedures, workflows, templates, and operational standards.
• Support the design, testing, implementation, and improvement of technology solutions used for project tracking, incentive administration, and compliance monitoring.
• Coordinate user feedback, system requirements, testing results, and issue resolution with internal teams, vendors, and other stakeholders.
• Promote standardized practices that reduce administrative burden and operational risk.

– Stakeholder Coordination and Communication

• Serve as a liaison among operations, compliance, business development, legal, finance, information technology, and other functional areas.
• Coordinate with internal and external stakeholders to clarify responsibilities, resolve issues, and maintain project momentum.
• Communicate project…