Escalations Lead, Customer Service & Help Desk
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-07-11
Listing for:
Sharecare
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare is looking for a Customer Service – Escalations team member in Baton Rouge, Louisiana. This role includes managing escalated member concerns and providing Help Desk support to the Customer Service Team.
The ideal candidate should have at least 2 years of experience in call center or customer service, and possess strong communication and analytical skills. Working effectively in teams while being detail-oriented is crucial. Join Sharecare in making healthcare more accessible!
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