Customer Service Representative - State Farm Agent Team Member
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Customer Service Representative - State Farm Agent Team Member
Full Time in Baton Rouge, LA
Benefits- License Reimbursement
- SIMPLE IRA
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
Our agency opened in April 2016 and is a close-knit team of four focused on growth, service, and strong relationships. The owner participated in the Agent Aspirant program to build a foundation for leading and developing a successful team. We are an LSU graduate, local to Southern Louisiana, with a family of three. We stay involved through local schools, the Chamber of Commerce, and community events.
We offer a group life plan, a health stipend, SIMPLE retirement plan, PTO, paid major holidays, a flexible schedule, licensing and development support through the Aspirant program, ongoing sales training, early Fridays, and a supportive office culture.
As a Customer Service Representative – State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with agency team members, and anticipating the needs of community members you support.
Responsibilities- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $55,000.00 - $65,000.00 per year.
State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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