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Strategic Enterprise CSM — Growth & Adoption Leader

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: EDB
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

EDB is looking for a Principal Customer Success Manager based in Baton Rouge, Louisiana, to spearhead customer success initiatives and ensure clients achieve maximum value from EDB’s offerings. Your role will involve developing detailed customer success plans, advocating for clients, and collaborating with internal teams to attain exceptional outcomes.

Ideal candidates will have more than 5 years of experience in account management or customer success and a strong analytical mindset. EDB offers a collaborative environment that values diversity and promotes work-life balance.

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