Order Management - Flow Control
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-08-22
Listing for:
John H. Carter Company, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Management, Client Relationship Management -
Sales
Account Manager, Inside Sales, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Receive correspondence from external and internal customers which must be handled on a timely basis.
- Task will include entering purchase orders, delivery expediting, communicating with the customer and/or vendor the status of orders.
- Must be able to learn multiple software programs and follow detailed processes.
- Ensuring all orders that shipped have invoiced and remove invoicing constraints if needed.
- Ensuring customer specific requirements are followed.
- Work with production and inside sales to ensure delivery is met.
- Accountable for an accurate backlog and shipped not invoiced report.
- Support JHC accounting department with problem invoices, returns, and general customer account information.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Attend and participate in required trainings
- Procure product and product information for customers and Inside Sales.
- Be a team player, and work well as group
- Accurately process and manage sales, purchase orders, and invoicing.
- This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
- Regular and predictable attendance is essential for this position.
- Receive correspondence from external and internal customers which must be handled on a timely basis.
- Task will include entering purchase orders, delivery expediting, communicating with the customer and/or vendor the status of orders.
- Must be able to learn multiple software programs and follow detailed processes.
- Ensuring all orders that shipped have invoiced and remove invoicing constraints if needed.
- Ensuring customer specific requirements are followed.
- Work with production and inside sales to ensure delivery is met.
- Accountable for an accurate backlog and shipped not invoiced report.
- Support JHC accounting department with problem invoices, returns, and general customer account information.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Attend and participate in required trainings
- Procure product and product information for customers and Inside Sales.
- Be a team player, and work well as group
- Accurately process and manage sales, purchase orders, and invoicing.
- This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
- Regular and predictable attendance is essential for this position.
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