Receptionist, Customer Service​/HelpDesk

About Us

AtAvalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face toface, in physical spaces, and through impactful brand experiences.

Frombrand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

We are seeking a professional and welcoming Receptionist to serve as a first point of contact for customers, visitors, and team members. The ideal candidate enjoys helping people, communicates confidently, and can manage front-office responsibilities while maintaining a positive and organized environment.

• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide general information about products, services, and company activities.
• Assist customers with basic questions and requests.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute mail, packages, and deliveries.
• Maintain organized visitor and front-office records.
• Communicate customer messages and requests accurately.
• Provide general administrative and customer service support.
• Assist team members with daily front-office activities.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Excellent verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong organizational and time management abilities.
• Comfortable interacting with customers and visitors.
• Strong attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and administrative experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching