Customer Support Specialist - On-Demand Mobility & Ops
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Via is seeking a Customer Support Agent to serve as the human connection between our technology and riders/drivers, helping hundreds of thousands of users daily. You will support on-demand mobility, be part of the Operations team, and contribute to a fast-paced, mission-driven environment.
Responsibilities include scheduling rides, providing phone and email support, and prioritizing customer satisfaction while resolving issues as the final decision-maker for escalations.
We invite applications for the Customer Support Specialist - On-Demand Mobility & Ops position located in Baton Rouge, LA, United States.
The position is based in Baton Rouge, LA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 21.000 - 29.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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