CSR Lead: Customer Service Team Mentor & Escalations
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Bilingual, Client Relationship Management, Spanish Customer Service -
Management
Client Relationship Management
Accu Temp, part of TurnPoint Services, is seeking a Customer Service Representative Lead in Baton Rouge to oversee daily CSR operations and mentor the team. You will be the first escalation point for complex inquiries and collaborate with operations and sales to enhance the customer experience.
You will coach, monitor performance metrics, handle escalations, and help implement process improvements while ensuring adherence to company policies and service standards in a fast-paced environment.
This is a genuine role to take on the CSR Lead:
Customer Service Team Mentor & Escalations role at TurnPoint Services.
For the CSR Lead:
Customer Service Team Mentor & Escalations position at TurnPoint Services, we are reviewing applications now.
Step into the CSR Lead:
Customer Service Team Mentor & Escalations role at TurnPoint Services in Baton Rouge, LA, United States and grow with us.
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