Disability Services Access Coordinator

Disability Services Access Coordinator

Reporting to the Assistant Director for Access, the Access Coordinator will directly advise students with disabilities, determine services and accommodations based on documentation, and serve as an advocate and liaison between students and campus departments. This position is a key member of the Disability Services team.

General responsibilities for this position include:

• Advise students with disabilities regarding their rights and responsibilities under the ADA, Section 504, and any related university policies and/or procedures.
• Analyze and interpret disability related documentation to determine eligibility for services and accommodations for students with disabilities.
• Assist in the development, implementation, and assessment of appropriate academic support services and accommodations under ADA, Section 504, and any related university policies and/or procedures.

Opportunities for leadership:

Enhance customer service through individual student connections Each individual interaction between a student and a staff member is an opportunity to impact an individual student. By championing a culture of exceptional customer service, the Access Coordinator can improve student satisfaction, strengthen relationships with students and campus partners, and contribute to increased student engagement, persistence, and overall success.

Attributes of the successful candidate:

Demonstrates a knowledge of disability-related issues, especially the provision of accommodations, and how various disabilities contribute to an educational setting.

Committed to advocating for students and supporting institutional and divisional priorities and initiatives, specifically a commitment to quality, communicating a sense of home, and designing programs, services, events, and experiences with everyone in mind.

Does not start with "no" when addressing student concerns or requests, but instead works to find innovative ways to solve problems and meet the needs of students with disabilities.

Possesses the ability to navigate complex systems and provide ideas on how to mitigate challenges students may face within these structures.

Collaborates well with others across campus to solve problems and mitigate barriers that prevent students with disabilities from realizing their educational goals.

Willingness to admit to and learn from mistakes and help others through mistakes they make in a way that fosters positive personal and team growth.

Can communicate with clarity, direction, and conviction in person, in written communication, and in virtual spaces.

About the Division of Student Affairs priorities:

Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students.

Finally, we design programs, services, events, and experiences with everyone in mind.

Responsibilities:

Direct Student Support - 60%

Serve as an advocate and liaison between students and campus departments to facilitate participation in University programs. Advise students with disabilities regarding their rights and responsibilities under the ADA, Section 504, and any related university policies and/or procedures. Analyze and interpret disability related documentation to determine eligibility for services and accommodations for students with disabilities. Triage students to the appropriate resources during times of crisis.

As appropriate, coordinate with health/mental health professionals.

Program Support - 20%

Assist in the development, implementation, and assessment of appropriate academic support services and accommodations under ADA, Section 504, and any related university policies and procedures. Assist the office and university in the development and update of policies, procedures, and informational materials related to students with disabilities. Serve as the key Disability Services staff member which coordinates outreach efforts for training of faculty and staff.

Coordinate with other campus initiatives which provide outreach and other Disability Services related information. Provide consultation and outreach to faculty, staff, students, local and statewide agencies. Assist the Assistant Director for Access in the development, implementation, and assessment of programs designed to increase retention, graduation, high academic achievement, and career transition of students with disabilities.

Quality Control - 15%

Assist the Assistant Director for Access in tracking statistics and performing assessment of programs and activities for student advocacy and guidance. Assist in the development, implementation, and assessment of the department strategic plan and disability awareness strategic plan.

Other duties as Assigned - 5%…