Field Service Engr -QCS - Shreveport, LA

Job Overview

The Field Service Engineer (FSE) provides on-site technical support, maintenance, troubleshooting, and upgrade services for Honeywell Quality Control Systems (QCS), industrial control systems, instrumentation, scanners, sensors, and associated hardware/software platforms. The role supports customer production operations by diagnosing and resolving electrical, mechanical, software, networking, and control system issues in demanding industrial environments.

• Support Honeywell QCS systems, scanners, sensors, instrumentation, and associated hardware/software
• Perform preventive maintenance, diagnostics, troubleshooting, and corrective repairs
• Support customer startups, shutdowns, system upgrades, migrations, and emergency service calls
• Troubleshoot electrical, mechanical, software, networking, and industrial control system issues
• Read and interpret electrical drawings, schematics, wiring diagrams, and system documentation
• Work directly with plant operators, maintenance personnel, engineers, contractors, and plant leadership
• Accurately document service work, maintenance activities, and technical findings
• Support industrial networking and communication systems including Ethernet and TCP/IP networks
• Maintain compliance with Honeywell and customer safety requirements
• Participate in after-hours support and on-call rotations when required
• Maintain professionalism and build strong customer relationships while supporting customer production needs

• Strong electrical and mechanical troubleshooting background required
• Experience working in industrial, manufacturing, automation, technical service, or maintenance environments
• Comfortable troubleshooting hardware, software, instrumentation, sensors, control systems, and industrial equipment
• Self-motivated with the ability to work independently in demanding customer environments
• Strong written and verbal communication skills with the ability to interact professionally with operators, maintenance personnel, engineers, contractors, and plant leadership
• Willingness to travel and support customer emergency service needs when required
• Commitment to completing Honeywell's technical training and certification program

• Experience with industrial automation systems such as PLCs, DCS, QCS, or HMI platforms
• Networking and computer troubleshooting experience considered a strong plus
• Familiarity with TCP/IP communications, Ethernet networks, switches, and industrial networking
• Ability to read and interpret electrical drawings, schematics, and loop diagrams
• Experience using electrical test equipment such as voltmeters and multimeters
• Previous field service, industrial maintenance, military electronics, or technical support experience
• Associate's or Bachelor's degree in Electrical Technology, Industrial Technology, Engineering Technology, Electronics, Automation, or related technical field

• High School Diploma or GED
• 1+ year of experience in industrial maintenance, technical field service, electrical troubleshooting, automation support, manufacturing support, or military electronics/technical programs
• Valid driver's license
• Basic understanding of Windows operating systems and Microsoft Office
• Ability to lift up to 50 pounds
• Ability to work in industrial environments including climbing, kneeling, standing, and reaching

• Completion of Honeywell's technical training and certification program within the required timeframe
• Training includes QCS systems, industrial automation, networking, sensors and instrumentation, electrical troubleshooting, industrial software applications, and customer support/service operations

• Monday - Friday standard work schedule
• Overtime may be required based on customer needs
• Participation in after-hours emergency support rotation required
• Regional overnight travel may be required
• Company vehicle provided where applicable
• Corporate travel card provided for business expenses

In addition to a competitive salary, Honeywell employees are eligible for a comprehensive benefits package that includes medical, dental, vision, and life insurance; short‑term and long‑term disability; 401(k) match; flexible spending accounts; health savings accounts; employee assistance program; educational assistance; parental leave; paid time off; and 12 paid holidays.