Ticket Writer - (The Queen Casino Baton Rouge

Principal Duties and Responsibilities

• Sports book Cashier provides prompt, courteous, accurate and overall exceptional service to guests.
• Accepts bets and writes tickets for all sporting events from guests in a professional and courteous manner, utilizing a sports computer system.
• The Sports book Cashier receives sport tickets from guests and pays guests who present winning tickets and vouchers utilizing a sports computer system.
• Maintains and balances a till for use in issuing and redeeming tickets and vouchers including following void procedures and cash handling procedures.
• The Sports book Cashier maintains a neat and well-stocked window for the next shift.
• Process and maintain accurate transactions and reconciliations.
• Must know all terms and conditions pertaining to sports wagering.
• Must be fully aware of all lines and odds in the new Sports book.
• Accurately and thoroughly complete all requisite Company, federal, state, tax, and/or gaming regulation records and forms.
• Maintain confidentiality of privileged information obtained because of normal working procedures.
• Perform all duties in accordance with established Company, departmental, and regulatory policies, and procedures.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• $13.50 per hour

The ability to operate the Sports book tracking system and Title 31 software system are preferred. (preferred)

Strong background and in-depth knowledge of the gaming industry and betting process preferred. (preferred)

Six (6) months of prior experience in race and sports wagering preferred. (preferred)

Prior cash handling experience required. (preferred)

Customer Service experience required. (preferred)

Must be at least 21 years of age. (preferred)

High School diploma or GED required. (preferred)

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.