Unemployment Insurance Tax Agent

Office of Unemployment Insurance

Division: UI Tax Operations
Location: Hammond, La (Tangipahoa Parish)

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

This position is within the Office of Unemployment Insurance, Division: UI Tax Operations, located in Hammond, La (Tangipahoa Parish). Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do.

OUIA oversees Louisiana’s Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own. The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals.

The Unemployment Insurance Tax Agent will independently conduct state unemployment tax audits for businesses of all sizes, including private and governmental entities. They will examine complex accounting systems and financial records—such as ledgers, payroll journals, bank statements, and tax returns—to ensure compliance with Employment Security Law and verify that wages are accurately reported for Unemployment Insurance tax purposes.

• Three years of experience in accounting, auditing, or unemployment insurance; OR
• A bachelor’s degree plus a Certified Information Systems Auditor (CISA) or Certified Government Audit Professional (CGAP) designation; OR
• A bachelor’s degree in accounting, auditing, finance, business administration, management, economics, information systems, quantitative methods, or statistics; OR
• An advanced degree in accounting, auditing, finance, business administration, management, economics, information systems, quantitative methods, or statistics; OR
• A Certified Public Accountant (CPA) license, Certified Fraud Examiner (CFE), or Certified Internal Auditor (CIA) designation.

Job Specification:
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

• Conduct complex audits of employers to ensure compliance with federal and state Unemployment Insurance (UI) tax laws by analyzing tax returns, payroll records, financial documents, and business operations.
• Identify unreported wages, worker misclassification issues, and tax discrepancies; calculate assessments including taxes, penalties, and interest.
• Interpret and apply Employment Security laws and regulations; prepare detailed audit reports and present findings to executives, CPAs, and attorneys.
• Initiate enforcement actions including subpoenas, liens, payment negotiations, and litigation referrals to protect the State’s financial interests and secure delinquent tax payments.
• Advise employers on UI tax responsibilities, ownership changes, voluntary coverage, and reporting requirements; serve as primary agency contact within assigned territory.
• Resolve benefit protests and analyze payroll data to support accurate claims processing.
• Plan and manage audit assignments and federally mandated quotas; coordinate with other auditors and provide guidance to support staff as needed.
• Ensure timely collection of significant tax revenues deposited into the Unemployment Insurance Trust Fund to sustain statewide benefit payments.

Location: Hammond, La

Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group: Unemployment Insurance Tax Agent 1, 2, or 3

Please click on the links below to learn more about each job level:

• UNEMPLOYMENT INSURANCE TAX AGENT 1
• UNEMPLOYMENT INSURANCE TAX AGENT 2
• UNEMPLOYMENT INSURANCE TAX AGENT 3

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as…