Corrections Support Specialist

Louisiana Department of Public Safety & Corrections – Corrections Services

Baton Rouge, LA

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At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This is an opportunity for you to become part of a dedicated team supporting public safety, where professionalism, resilience, and teamwork are essential.

This position serves as an operations assistant to the Probation and Parole Program Managers and the Administrative Program Manager in the Headquarters Fugitive/Warrants section. This position provides advanced operational and administrative support for NCIC operations, interstate extradition, fugitive recovery, offender location activities and internal investigations for the Division of Probation and Parole. Duties require strict adherence to NCIC policy, extradition statutes, and Division procedures, as well as extensive coordination with local, state, and federal criminal justice partners.

• Culture:
  • Growth: Professional growth is encouraged at DOC through numerous avenues.
  • Benefits:
    • Defined benefit pension plan
    • Health insurance that is also available post retirement
    • At least 10 paid holidays
    • Sick and annual leave that rolls over from year to year
    • Paid or time off accrued for hours worked over 40 per week
    • Deferred compensation plan
    • Flexible benefits plan
    • Alternate work schedules including 4/10’s MAY be an available benefit for certain positions upon meeting the policy requirements.

Please visit our website to learn more about DOC, our facilities, and our mission.

• Three years of experience in administrative services; OR
• Six years of full‑time experience in any field; OR
• A bachelor's degree.

Experience substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Assists Probation & Parole Program Manager in oversight of the Division of Probation and Parole’s involvement with the DOC Internal Investigation Unit for all matters relating to Probation and Parole.
• Creates NCIC warrant packets from documents submitted through shared drives.
• Conducts background checks on prospective and current employees.
• Runs rap sheets and verifies information associated with warrant entries.
• Assists with logging all necessary statics and requests for transport into the appropriate database for tracking.
• Assists in processing validations for all warrants entered into NCIC.
• Provides district offices with a list of all warrants that must be validated each month and tracks the completion of this list by each district.
• Answers all NCIC inquiries “hits” via teletype correspondence from local, parish or federal law enforcement agencies to ensure wanted parole violators are detained for extradition. Provides arrest information to P&P districts as necessary.
• Reviews incoming requests to flash warrants to ensure they are certified and extraditable.
• Utilizes the FBI’s N‑DEx system, as authorized, to assist in locating probation and parole violators by reviewing law enforcement records, booking data, and related criminal justice information.
• Analyzes N‑DEx data in conjunction with NCIC and other systems to support fugitive apprehension efforts.
• Prepares and disseminates authorized NCIC teletypes or notifications based on N‑DEx findings to request apprehension or placement of holds on offenders.
• Communicates relevant N‑DEx information to Division management, district offices, and law enforcement partners.
• Assists in tracking of expenses for the Fugitive Recovery Team to ensure ongoing cost effectiveness by gathering data and…