Bilingual Quality Call Analyst – On-Site Baton Rouge
Listed on 2026-10-06
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Government
Bilingual, Data Analyst
CDR General Services in Baton Rouge, LA is seeking a Bilingual Quality Call Analyst who will monitor and evaluate inbound and outbound calls for English and Spanish compliance, on-site in Baton Rouge.
You will review recorded calls, document findings, identify trends, and provide feedback to supervisors. The role supports quality reports, collaborates with operations to implement corrective actions, and aids training to raise service levels in a fast-paced environment.
As a Bilingual Quality Call Analyst – On-Site Baton Rouge, you will play an important part at CDR General Services in Baton Rouge, LA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 42.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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